25 Dec

virtual design thinking workshop

As you can imagine, the results are often hilarious—and, most importantly, a good laugh helps to break any tension and put your participants at ease. Turns out, the answer was yes. For a beginner-friendly introduction, consider our complete guide to design thinking. I then like to move into an individual brainstorming session where everybody comes up with some ideas on their own before presenting them to the group. For those who aren’t yet familiar with the concept, this will help to put them at ease and get a better idea of what the workshop will entail. Stay on top of the latest eLearning news, resources and offers. Brittni Bowering, our design thinking expert, emphasizes that it doesn’t matter how big or small the challenge is that you’re trying to solve: the main thing is that you’re solving it fluidly, getting feedback along the way and looping back to different stages in the design thinking process as your discoveries and ideas evolve. As you can see, design thinking really can be applied to all sorts of problems and scenarios. Duration of the Virtual Design Thinking Workshop The total duration of the Virtual Design Thinking workshop is 2 consecutive days. Next, they identified and converted activities that would quickly and easily transition to a virtual classroom. Whether you are already committed to the idea or are just starting to explore design thinking and virtual workshop design, download Virtual Training—SweetRush Style: 5 Inspiring Case Studies For A Learner-Centered Approach. As your workshop draws to a close, you’ll round things off with a quick debrief. Just because your team is scattered all over the globe or you’ve got people working from home, it doesn’t mean you have to put those all-important business challenges on hold. When it comes to sharing the workshop agenda with your participants, Brittni also recommends keeping the exact timeline to yourself: “You will most likely run over, so it’s important to build some buffer time into your agenda. With careful planning and a few smart tweaks, the traditional design thinking workshop can be adapted for remote delivery—ensuring collaboration and creativity no matter where you are in the world. You’ll get a job within six months of graduating—or your money back. Beginner, Intermediate, and Advanced Level Design Thinkers Wanted! One of our favorites is the animal sketching game, where participants are given one minute to draw a specific animal, followed by thirty seconds to draw another animal, and finally, ten seconds to draw another. At this stage of the workshop itself, you’ll bring everybody’s insights together and start to identify common themes. On another level, Design Thinking projects often take place not only at the expense of the departments involved but also at the expense of our environment. Given that you’re holding your workshop remotely, you’ll want to stick with between six and eight participants. Design Thinking is designed to be a … And we learned some things along the way! In the first section, we’ll show you how to plan your remote workshop. So, the first step in the planning process is to determine the challenge you’ll be working on. Let’s find out why, through 5 lessons learned that you can use to level up your own virtual workshops. This is essentially a piece of paper divided into four quadrants: Says, Does, Thinks, and Feels. [1] Best Practices for Quickly Converting In-Person Training to Effective Virtual Learning, Oups. To quote Brittni: “The beauty of design thinking is that it can be used to tackle challenges of all kinds, sizes, and formats—as long as the challenge involves a user who can test a potential solution.”. The CoDesign workshop brings L&D professionals, stakeholders, SMEs, and—most importantly—learners together through a creative and engaging experience as they work through the 5 stages of design thinking: empathize, define, ideate, prototype, and test. The course introduces designers and non-designers to the fundamentals of design thinking Rather than imparting theory-based knowledge, we follow a hands-on approach to creative problem solving. What’s great about design thinking is that you work with people from different departments, with different goals and experiences, on the same problem. We’re delighted to share that our virtual CoDesign experience has been a resounding success! While design thinking can be used to come up with new product ideas and new features for existing products, it works equally well for internal processes or customer experiences away from the digital interface. The conventional wisdom of design thinking says that we need to all be in the room together. Fill out the information below, then click Next to proceed. Take fifteen minutes to explain the post-workshop task and reiterate why it’s so important. Use it! We had to put our experience to the test and rapidly convert our design thinking workshop—which we call CoDesign™—into a virtual experience. As a word of advice, Brittni recommends planning for things to take longer than expected. Note: Due to unavoidable circumstances, the dates of the event are shifted by one week.Instead of 4th and 5th September, the Workshop shall take place on 11th and 12th September 2020. At the virtual Design Thinking workshop, you will master the whole Design Thinking process, you will be introduced to practical tools that will offer you a new perspective and make you work more efficiently. Keep teams organized, engaged and on track using intuitive workspaces created specifically for remote design workshops and projects. Delivered by Design Thinking Coaches All our workshops are designed and delivered by our team of Design Thinking Coaches with backgrounds in health, fitness, nutrition, wellbeing, communication and business, supported by education experts. Virtual Training—SweetRush Style: 5 Inspiring Case Studies For A Learner-Centered Approach. Brainstorming ideas and making sure they are followed through with is of utmost importance in design thinking, and including “yes, and” activities can ensure that virtual workshops maintain their efficacy. At Taoti, we use Miro for our virtual workshops. For the pre-workshop assignment, you’ll ask your participants to gather as many insights as possible about their target users. If you don’t have your own success story, sharea case study from another company. Explaining the pre-work: Discuss the challenge you’ll address in the workshop, identify the target users, and consider how your participants might go about gathering user insights. The term “prototype” may conjure up images of highly technical digital interfaces or complex designs, so it’s important to reassure your participants that, in the context of design thinking, a prototype doesn’t have to be beautiful or perfect. People benefit from MURAL’s speed and ease of use in creating diagrams, which are popular in design thinking and agile methodologies, as well as tools to facilitate more impactful meetings and workshops. So how can you get your workshop started on a positive note? 5 Benefits of running a remote design thinking workshop. If you can give examples of how design thinking has worked in the real world, this really gets everybody engaged and excited about being part of the workshop.”. Over to you, Brittni! So, after the workshop, you’re going to give your participants one week to prototype and test their chosen ideas. Will people show up and be as engaged in the process as we are used to seeing? With the help of technology, you can effectively bring people together remotely and create meaningful experiences to … Digital collaboration tools and methodologies can drive a more efficient and effective process. Prototype. The joy of remote work in general is that anyone with an internet connection can get involved—there’s no such thing as geographical boundaries! This way, your participants can gather feedback in real-time and experience the users’ frustrations first-hand. Jeff Warren (Barkley Consulting Group) is offering a 5-session virtual Design Thinking Workshop for PMILIC members. Design thinking workshop is an essential part of our work at IBM. Also, join the webinar and get to discover how to inject more creativity in your virtual learning programs. It turns out we could. With your participants at ease, you also want to motivate them to give the workshop their all. In an in-person workshop, you’d go through the “building empathy” phase together; however, for a remote workshop, you’ll need to set this as an assignment for participants to complete in advance. As the workplaces and offices we visited on a daily basis shut down, so did the possibility of assembling in-person groups to perform the activities that make up a Design Thinking workshop or a Design Thinking-led project. Let’s consider each of these items in detail now. To keep the momentum going, Brittni recommends using hand signals to communicate—for example, asking your participants to give a virtual thumbs-down if they don’t understand something, or putting their hand up if they have a question. Learn more:The importance of user testing in design thinking. Virtual design thinking is a highly collaborative and iterative process, 5 steps of the virtual design thinking workshop, virtual design thinking and how it can be used, Best Practices for Quickly Converting In-Person Training to Effective Virtual Learning, How We Pivoted To Virtual Design Thinking: Lessons Learned For Virtual Workshop Design. In addition to writing for the CareerFoundry blog, Emily has been a regular contributor to several industry-leading design publications, including the InVision blog, UX Planet, and Adobe XD Ideas. Next, you’ll move into the “define” phase. On another level, Design Thinking projects often take place not only at the expense of the departments involved but also at the expense of our environment. And, by this point, your participants are probably ready for a break, so consider taking fifteen minutes out before getting started on the next activity. In terms of building empathy, much of the work has already been done as part of the pre-workshop assignment. The next segment of your workshop is dedicated to ideation—coming up with ideas and potential solutions to address the user problem. We needed to prioritize. Having facilitated design thinking workshops for a wide variety of companies across different industries, Brittni finds that most—if not all—teams can benefit: “Design thinking workshops are … Discover 5 virtual training case studies to spark inspiration for your learning portfolio. One reason for this is that the Mural boards give participants access to everything at all times—someone who might be hesitant to get up and look at a wall of post-it notes at an on-site can find all of the information at their fingertips. My company—a solution provider with a fully remote workforce—is no stranger to crafting virtual workshops and training solutions for clients. The design team then works internally for about three days to create a prototype before reconvening for the Align step. Using design thinking, Brittni helped them come up with an array of potential solutions which they were then able to test and improve upon. Pre-pandemic, the live workshop typically ran for two to three consecutive days to facilitate the momentum required to work through each stage. The main purpose of a remote design thinking workshop is to get a diverse group of people together to tackle a single problem. We needed to take action—and fast. It wouldn’t be a workshop without a warm-up, and there’s just as much fun to be had with remote ice-breakers. Would people be able to commit to attending each and every session, and would they stay engaged if there were gaps in between? To test this idea, you could show your sketches to the users and walk them through the process, gathering feedback as you go. www.ibm.com. Based on her own experience, Brittni highlights the following tips: So there you have it: A complete, step-by-step guide on how to run a remote design thinking workshop, packed with expert tips and tried-and-tested advice. As the workshop facilitator, it’s entirely up to you to decide on your ice-breaker—and, if you’re using Mural, you’ll find plenty of activity templates to choose from. How might we use design thinking to tackle this challenge and come up with workable solutions? The virtual setting required new collaboration tools—we're now Mural superfans! The Producer ensures all of the tools and technology are prepped and ready for the sessions—and helps participants through any issues. As with any kind of workshop, it’s crucial to make sure you’ve got the right tools to hand. As you prepare for your workshop, come up with a detailed schedule for each exercise, and think carefully about how much time you’ll allocate to each component. You’ll have covered introductions in your onboarding session, and your participants have hopefully had a chance to learn a little more about design thinking. CoDesign requires consistent, focused, and active participation from all participants at all times. Now you’re entering into the first “phase” of design thinking (but remember, it’s not a linear process!). This step is especially important when it comes to running a remote design thinking workshop. An extremely busy and chaotic staff canteen. Are they clear on the next part of the process? Design Thinking is a proven innovation process that embraces empathy, inspires creativity, and encourages experimentation to solve problems and develop new ideas. The aim is to come up with a wide variety of solutions—and, with a diverse group of participants, you’ll find that everybody has a slightly different take on the challenge. We know how impactful virtual training experiences can be—we quite literally wrote the book on it—but we still had reservations about how successful this transformation would be. This should give you a good mixture of perspectives while keeping the group size manageable. It now features a “run sheet” of the program and a breakdown of steps for each role. What will the end result be? As a virtual company, it had always been in our longer-term game plan to transform the CoDesign workshop into a virtual experience. Learn more: How to define a problem statement. The shift to virtual gave the team the freedom to explore alternative scheduling plans. In this essential guide, you’ll learn how 5 organizations met their learners’ needs in 5 unique ways. *First Name: Jeff Warren (Barkley Consulting Group) is offering a 5-session virtual Design Thinking Workshop for PMILIC members. What do they hope to get out of the workshop? So, in addition to getting your own tools set up, you’ll also want to send a list of necessary materials to your participants well in advance. For our elementary school example, our workshop objective would be to come up with an effective solution for delivering lessons online. Brittni has facilitated workshops for the likes of Twitter, Procter & Gamble, and Lufthansa, so she certainly knows what makes for an awesome workshop—both in-person and remote. The tech tools of today, from Slack to Zoom to Jira, help us manage many aspects of our work life, but what do we do when we want to shift business strategy, to harvest the thoughts and ideas of our brightest sparks, and to start the fresh and innovative projects that’ll provide the next revenue stream? Design Thinking Workshop - Virtual. So what exactly are the benefits of a (remote) design thinking workshop? As you can see, this part of the workshop is really interactive and hands-on. I often start by telling them that I, too, was initially a bit skeptical about design thinking and that I do get where they’re coming from. When it comes to delivering a successful design thinking workshop, the devil really is in the detail. Earlier this year, however, the tables were turned. Then, they tried out new tools and resources for the more complex activities. They began by weighing options for breaking the schedule down into smaller sessions. By the end of this leg, you’ll collectively have a much deeper understanding of the user and where their main challenges lie. If you do want to use a specific system, be sure to communicate that as part of your introduction. Like now? However, as Brittni points out, you will need to think carefully about how you’ll gather user insights in a remote scenario. Could we create the same immersive, collaborative, and engaging experience as a virtual workshop, in record speed? So how can you get those creative juices flowing? Another notable benefit of running a remote workshop is that you can bypass some of those tricky on-site logistics, such as finding the right space for your workshop or coordinating it so that everybody’s in the same place at the same time. MURAL enables innovative teams to think and collaborate visually to solve important problems. However, don’t share the exact timeline with your participants: communicate when the workshop will begin and end, how often the breaks will be, and the activities they can anticipate, but don’t make the timings known. Virtual Design Thinking Workshops strip-down innovation processes to their core functions, making them a lot cheaper, as costs are only produced where value is created in return. With the rise of remote work, we’ve all been presented with new challenges. If you’d like to learn more about design thinking or remote working, check out the following: Originally from England, Emily moved to Berlin after studying French and German at university. If this sounds like a challenge you are getting ready to face, read on as we share our lessons learned and help you take your virtual workshop design to the next level. Prototype. This is where the iterative nature of design thinking really comes into play; you may find that one solution worked really well, but you might also find that you need to go back and redefine your problem statement or spend a bit more time getting to know your users. Decisions made in one step of the process go on to inform everything that follows. What I've learned from facilitating over 100 remote collaborative workshops. And the experience got even better. Then, using Mural (or a similar tool), you’ll create one final empathy map which incorporates the main themes and insights. Finally, they examined the team itself and what support it would need with the virtual facilitation. A clear workshop objective is key to ensuring that everyone knows why they’re there, and making sure that everyone is ready—and motivated—to contribute. We have seen better and more learner-centric solutions, greater stakeholder and team buy-in, and stronger team engagement as a result of our CoDesign experience. However, when conducting a remote design thinking workshop, you’ll need to adapt this stage slightly and set it as an independent post-workshop activity. Let’s do it. Virtual Design Thinking Workshops strip-down innovation processes to their core functions, making them a lot cheaper, as costs are only produced where value is created in return. What is the context surrounding the chosen challenge? An introduction to the workshop and what it will entail, including a brief introduction to design thinking. At the moment, this is a rather broad challenge. If you’re familiar with the concept of design thinking, you’ll know that it’s all about solving complex problems in a highly user-centric way. You get this unique, multi-perspective problem-solving framework that casts a wider net—allowing solutions to come from often surprising places!”. Immediately after the session, Brittni recommends compiling the highlights of the workshop (complete with screenshots) and outlining the next steps in a follow-up email. This is an excellent technique for reframing the challenge in a way that invites action (How), focuses on possibilities and potential (might), and encourages teamwork (we). A few golden rules to bear in mind when crafting a POV statement: It should be human-centered, broad enough to leave room for creative solutions, but also narrow enough to ensure that it has a specific focus and is geared towards action. Whether you’re an experienced design thinking workshop facilitator looking to adapt your practice for remote life, or a manager looking to foster collaboration across dispersed teams, this guide is for you. A guide to the most important ideation techniques. So, within the scope of your onboarding call, set aside forty-five minutes to an hour to cover the following: After your onboarding call, it’s good practice to follow up with an email summarizing what you discussed and reiterating what the assignment is. Design Thinking Workshop - Virtual. A guide to the most important ideation techniques, The importance of user testing in design thinking, 5 game-changing examples of design thinking (and what we can learn from them), What is human-centered design? Setting expectations: Discuss with the project lead (if that’s not you) what their expectations are for the workshop. Virtual Design Thinking Workshops strip-down innovation processes to their core functions, making them a lot cheaper, as costs are only produced where value is created in return. What are they working towards? In this section, we’ll show you, step by step, how to deliver an awesome design thinking workshop. At the virtual Design Thinking workshop, you will master the whole Design Thinking process, you will be introduced to practical tools that will offer you a new perspective and make you work more efficiently. It will also highlight emerging opportunities that will help establish new value propositions going forward. They ’ re delighted to share that our users are real professionals contribute. And solutions spark your creativity as you take your next step Winners, hosted IBM. What do they hope to get out of the tools and technology are prepped and for... The schedule down into smaller sessions were gaps in between required new collaboration tools—we 're now superfans! 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